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Vinney Hospice and Palliative Care of Montefiore programs  shall support, enhance, and protect the human, civil, constitutional, and statutory rights of its patients. These patients rights are affirmed as central to Vinney Hospice and Palliative Care of Montefiore programs and shall include, but are not limited to, the following:

  • The patient and family have the right to considerate and respectful care.
  • The patient and family have the right to obtain complete and current information concerning diagnosis, treatment and prognosis in terms they can reasonably be expected to understand.
  • The patient has the right to an appropriate assessment and management of pain and other symptoms.
  • The patient has the right to receive from his or her physician information necessary to give informed consent before the start of any procedures and/or treatment. When the patient requests information concerning medical alternatives, the patient has the right to such information and to know the name of the person responsible for the procedures and/or treatment.
  • The patient has the right to refuse treatment to the extent permitted by law, and to be informed of the medical consequences of his or her actions.
  • The patient has the right to every consideration of his or her privacy, confidentiality and security concerning his or her personal hospice care program.
  • The patient has the right to expect reasonable continuity of care.
  • The patient or family has the right to examine and receive an explanation of the bill regardless of the source of payment.
  • As part of the hospice team approach, the patient and family are involved in resolution of conflicts about care, service decisions, or ethical issues.
  • The patients and family have the right to be involved in resolving ethical issues.
  • The patient and family have the right to have complaints heard, reviewed, and if possible, resolved.
  • The patient has the right to formulate advance directives, in accordance with Ohio state law, that are made part of the individual’s medical record and plan of care.
  • The patient and family have the right to have communication needs met.
  • The patient and family have the right to be informed of assessment of physical, social, spiritual, psychological, and economic needs.
  • The patient has the right to have his or her property respected.
  • The patient and family have the right to a plan of individual care including assessment planning, implementation and evaluation by the appropriate team member.
  • The patient and family have the right to participate in decisions regarding delivery of care.
  • The patient and family have the right to care guided according to their own religious principles.