For the FOURTH year in a row, the Ohio Department of Health (ODH) rated Montefiore as “deficiency free” in health services after spending four days in the facility examining the care provided by Montefiore over the past year. A team of four surveyors observed medication pass, treatments, rehab services, kitchen operations, housekeeping, maintenance, social services, human resources, dietician services, dining services, staff development, and activities as well as interviewed staff, residents and family members.
In addition, the surveyors examined medical records and other documentation required by long-term care regulations. They scrutinized the entire facility including all clinical and operational systems under a survey process called QIS (Quality Indicator Survey). These annual inspections are conducted to ensure compliance with Medicare and Medicaid requirements.
“This is a wonderful achievement. It reflects our team’s continued hard work and a disciplined focus on outcomes and continuous improvement. We are on a clear path to excellence,” explained Lauren B. Rock, Montefiore President and CEO, adding, “Staying true to our values of Teamwork, Excellence, Dedication, Respect, Integrity and Innovation will help us stay this course.”
Montefiore offers a full continuum of health care services to seniors in the community including post-hospital and long-term care, home healthcare, private duty services, palliative and hospice care, Alzheimer’s/assisted living memory care and outpatient therapy. Assisted living, memory care and post-hospital rehab and nursing care are also available at The Weils, Montefiore’s senior campus in Chagrin Falls.
For more information, call Susan Lieberman at (216) 910-2647 or e-mail firstname.lastname@example.org.